Total Teller

Our Audio Response System - (570) 323-4851 or (800) 326-9539, Press 5

Your West Branch Valley Federal Credit Union account information by phone when you need it… day or night, seven days a week!

Total Teller keeps you in touch with your accounts and allows you to carry out transactions during and beyond normal business hours. All you need to have is your account number(s) and PIN ready when you call from a touch-tone phone. Contact our Member Service Department to have a PIN issued to you.

Instructions:

1. Account Balance & History
   1. Current Balance
      1. Savings Balance
      2. Checking Balance
      3. LOC Loan Balance
      4. Balance, Any Account
      5. List All Loans
   2. History of Deposits
      1. Direct Deposit, Savings
      2. All Deposits, Savings
      3. Direct Deposit, Checking
      4. All Deposits, Checking
      5. All Deposits, Any Account
   3. History of Withdrawals
      6. All Withdrawals, Any Account
      
      
   4. YTD Interest and Dividends
      1. YTD Dividends, Savings
      2. YTD Dividends, Checking
      3. YTD Interest, LOC Loan
      4. YTD Interest, Any Loan
   5. Cleared Check History
   6. List All Loans
   7. All Transaction History
2. Perform Transfers & Withdrawals
   1. Transfer
      1. Savings to Checking
      2. Checking to Savings
      3. LOC Advance to Checking
      4. Transfer between Suffixes
      5. Transfer to other Account
   2. Check Withdrawal
      1. Check W/D, Savings
      2. Check W/D, Checking
      3. Check W/D, Any Account
      4. Enter Stop Payments
3. Calculate Loan Payment
   1. Enter Loan Payment Amount
   2. Amount to be Borrowed
   3. Exit
4. Special Services
   1. Change PIN
   2. Change Account
   3. List All Loans
   4. Enter Stop Payments

9. Play Help Messages

0. Transfer to a Member Service Representative

* Return to Main Menu

It’s Private...It’s Convenient…It’s Easy!

(570) 323-4851 or (800) 326-9539, Press 5